Dematting Policy
At Pawfect k9 Dog Grooming, we prioritise the health and well-being of the dogs in our care. It is the responsibility of pet owners to maintain their dog’s coat between professional grooming sessions.
In the event that a dog presents with a severely matted coat, it is our policy to act in the best interest of the animal. This may involve shaving matted areas to alleviate discomfort and prevent unnecessary suffering. While we will make every effort to minimise the aesthetic impact of these shavings, it is important to note that felted mats may require the complete removal of the fur in the affected areas.
When a dog is severely matted, it is our policy to shave the entire coat using electric clippers and a close blade. This approach is not only quicker but also significantly less stressful for the animal compared to lengthy de-matting sessions, which can cause significant stress and discomfort.
We appreciate your understanding and cooperation in ensuring the well-being of your pet. Thank you for trusting us with your dog’s grooming needs and it can put them off the grooming process for life. If you require help and advice on how to care for your dog between grooming sessions, please do feel free to ask, I will be more than happy to chat. De-matting can be a time-consuming process and extra time will be chargeable. You will be fully consulted and made aware of any additional charge to be levied. Matting leads to many skin conditions
• Hot spots and sores
• Skin rash
• Flea infestations
• Fungal and bacterial infection
• Yeast infections
• Moist eczema
• Urine and faeces scalding
• Mites and lice
• Maggot infestation
• Eye and ear infections
• Severe itching
• Discolouration/staining of fur,
also parasites such as fleas and ticks can be present without your knowledge, because the matted coat hides them. A matted coat that has to be clipped off may reveal problems due to long-term neglect. Problems caused by the inability of the skin to breath properly, may include sores, skin infections and parasites. A dog upset by any of these may have been chewing at his skin in an effort to alleviate irritation of an inflamed area. Dogs feel different after a matted coat is clipped off; the majority of dogs fell lighter, cooler and full of life. Very matted coats can be heavy and hot, therefore when they are removed, some find this new sensation strange and may take time to adapt to the feeling. The removal of a large weight of hair from a dog’s ears may cause ear shaking and scratching, leading to Haematoma (rupturing of small blood-vessels) in the ear. By agreeing to my terms and conditions by booking the appointement you are accepting this policy.